TERMS AND CONDITIONS. All items will be shipped within 7 to 10 business days from date of purchase. "Lets Catch A Vibe" is not responsible for any items lost in transit. Once order has been mailed along with tracking number, we will not replace or refund lost or stolen packages. If there is any issue where a package is lost, stolen or delayed, you will need to file a claim with the carrier. (UPS). Please insure you choose the correct size as we do not exchange or accept returned items. ALL items are unisex and true to size.